The AJ Center

Zara Ads Banned for ‘Unhealthily Thin’ Models, Shaking Up Fashion

By Andrew Juma – Founder of The AJ Center, an award-winning end-to-end digital marketing firm. Follow Andrew on LinkedIn.

August 6, 2025

The UK’s ASA has banned two Zara ads for showing “unhealthily thin” models. The ads, on Zara’s UK app and website in May 2025, got pulled after one complaint about “gaunt” models with “protruding” collarbones (BBC). Zara claimed “responsible content” but ditched the ads in London.

What the Data Says

Ads showed models in an oversized shirt and white dress, looking “skeletal”. Marks & Spencer and Next faced similar ASA bans in 2025 (ITV News). 65% of Gen Z want body-positive ads; 80% of X users called Zara’s ads “tone-deaf” (@JeremyVineOn5).

What It Means for Fashion Marketers

Zara’s screw-up is a wake-up call: Cultural missteps tank trust. Shoppers hate skinny-only vibes. Authenticity keeps customers. Gen Z demands real, diverse models (Edelman). Regulations are strict. ASA bans, also in France and Australia, hit hard.

What Fashion Marketers Must Do Now

Lead with Inclusive Stories: Use diverse models—curvy, tall, short—for 70% of shoppers wanting inclusivity (McKinsey). EchoSearch.net tracks X and Instagram trends to make ads pop in London or New York, setting your brand apart from Zara’s flop.

Tap Creators for Cultural Wins: Use TrackMyPrompts.com to get your brand in top creator content via “Accept Features/Mention Requests.” This plugs you into viral body-positive TikToks, boosting engagement 20% (Forbes).

Push Ethical Fashion: Highlight Fair Trade fabrics to win 60% of ethics-focused shoppers (Bain). It builds trust and lifts sales 15%.

Personalize with Data: Tailor ads to shopper styles for 25% more conversions (BCG). EchoSearch.net keeps messaging sharp in Milan or L.A.

Create Immersive Experiences: Use AR try-ons or diversity pop-ups to drive 30% more store visits (Accenture). It makes your brand a trendsetter.